1. Introduction:

Welcome to the “Sarab” website. These are the policies for your access and use of the “Sarab” website and its properties and services.

Agreeing to the terms of use (in addition to the relevant information included in this Agreement) and by using the website, you are obliged to apply the terms of use of "Sarab." The User Agreement will be activated upon registering on the website.

If you do not agree with the terms of use, kindly do not enter, register, or use this website before you are or proceed as a member of the website. You must read and agree to the User Agreement and Privacy Policies of “Sarab” and access other related information to the User Agreement such as any information associated with User Agreement Policies applicable to the user. All of the information and the Privacy Policy is applied under the existing law of the User Agreement.

2. Eligibility of Membership:

We would like to ensure that each member of the “Sarab” website can form legally binding contracts and that minors do not misuse the website. Therefore, membership of this website is not available to people under the age of 18. You must show that you are aged 18 years or more before you sign up on the website. In the case of a violation of the rights and laws of the website of “Sarab,” the website reserves the right to terminate or exclude the membership of any person known to be under 18 years old. The website will not be available to people who have had their memberships either excluded or suspended. In the case of registration as a trading entity, you confirm that you can bind this entity to the User Agreement, and that you, with this trade entity, will be applicable to all laws related to e-commerce; no person or trade entity can register as a member more than once.

Obligations of your account and registration:

When you register as a member of the website, you must provide certain information and register your username and password.

Therefore, when you become a member, you agree to:

• Take responsibility for maintaining the privacy and restricting the use of your personal account and password, as well as being aware of your responsibility toward the activities that occur through your account and password. You will notify the “Sarab” website of any illegal use of your account or password or any other breach of security.
• The “Sarab” website is not responsible for any loss directly or indirectly in the profit or corruption of goods that resulted from the disclosure of your username or your password. You cannot use another person’s account without a clear statement of acceptance from the account owner. Your membership means your consent to compensate the “Sarab” website for any unauthorized use of your account by you or by any other person who can access the website and services through the use of your username and password, whether you knew about this use or not.
• You must provide us with correct, accurate, current, and complete information about yourself as required in the registration form (registration data) for the “Sarab” website.
• You must not put the word “Sarab" in your username.
• You must maintain the updated information required when registering to keep it accurate, current, and complete. If you submit incorrect or inaccurate information, or if it is not current or incomplete, and if we suspect that the information is incorrect, inaccurate, not current, or incomplete, or not in compliance with the User Agreement and not subject to the laws and conditions of the “Sarab” website, "Sarab" has the right to shut down, and put an end to the closure of your account on the website.
• The “Sarab” website has the right (at its discretion and at any time) to make any inquiry it deems important (either directly or through an agent) and require other information and identification documents without any restrictions to ensure your compliance; without restricting the user, of information or identification when required. In case of refusal to provide the above-mentioned, the website Administrator may suspend or close your account and your membership as well. Additionally, we reserve the right to halt any account that is not yet activated or inactive for a long period of time.

4. E-communication:

When you complete your membership, you agree that we can contact you via e-mail or by posting notices on the website, and you approve of all agreements, notices, statements, or any other communication we can offer you electronically to meet the legal requirements. The website will acquire your consent through the process of signing up to send promotional messages that will inform you of any new changes, new features, or any promotional activities that are added to the website. If you want to stop the promotional messages you receive, you can choose that option by going to the settings of your device and turning it off.

5. Amendments to the User Agreement:

With the completion of your membership, you agree that the “Sarab” website can modify the User Agreement, including increasing your obligations or reducing your rights (substantial modification) in accordance with the rules of the User Agreement. You agree that the administration (at its discretion at any time) and without any responsibility can make minor amendments, which will be clarified on the website itself.

6. Expenses and services:

Since “Sarab” is an online shopping website and not a public auction and does not perform those kinds of activities, it is an online platform for selling products only.

The membership is free, and there are no extra charges for browsing the website.

The “Sarab” website might have temporary changes in its services due to new offers and promotions (such as the count of delivery days and free shipping) or to introduce new services for a specific period of time, and these temporary changes are considered effective under conditions when advertised on the website. All expenses are paid in the currency of the buyer's country, such as taxes and customs expenses, by the client.

7. Information:

When you use the “Sarab” website, you give it the right to use any information or data, except your bank information (because it is not in our possession), that you provide the website or other users and register on the website when you register or during the sale process in the phase of ​​agreement or through any messages via e-mail or by any feature on the website; in order to improve the management of the website which is in accordance with the User Agreement and Privacy Policy.

8. Use of the website:

By agreeing to the terms and conditions, you confirm the legitimacy of the information and details provided by you (as well as the registration information), accuracy, and validity according to time and place.

Commitment when using the website:

You should not use the website in any way that causes or would possibly cause hindrance to the website or access to it, or harm or disable it.

9. Property Rights:

The entire content of the website, including but not limited to text, designs, logos, button icons, images, audio clips, digital content, and data and software sets, are property rights, print and publication of the “Sarab” website, or users, content suppliers, and licensees, which are protected by Property Rights, laws, Trademarks, patents, and other intellectual property laws. The total content of this website is exclusively the property and copyright of the "Sarab" website and is protected by copyright and copyright laws, trademark, patent, or other intellectual property.

10. Trademark:

The “Sarab” website and any related slogans, words, or logos included on the website are either registered trademarks or not registered trademarks of the website and are protected by international trademark and other rights and intellectual property laws. The trademark of the “Sarab” website must not be used in any product and service that does not belong to “Sarab,” nor in any way that harms the “Sarab” website. All other brands’ trademarks that are not affiliated with the “Sarab” website that appear on the website are the property of their respective owners, who may or may not be members of the “Sarab” website or related to it or its sponsors.

11. Misuse of the “Sarab” website:

Please report any problems of any kind or violations of these Terms of Use by contacting us or our customer service. If you believe that your intellectual property rights have been violated, please notify us, without prejudice to any other rights or measures of the “Sarab” website.

The “Sarab” website reserves the right to limit, suspend, or block the entry of any user of the website and to cancel memberships. Additionally, the administration of the “Sarab” website may take any legal action against any person causing legal problems or violations of any kind that infringes on the intellectual property rights of any third party or performs any act opposing the terms of use.

12. Consumer Protection:

“Sarab” has a (Consumer Protection Program) that aims to help consumers protect their purchases from fraud. If the consumer purchases a product through any secure payment method and the product was not received or received a product of much lower value than the value offered on the “Sarab” website, the consumers can take protection measures under the Consumer Protection Program. The Consumer Protection Program includes the return of product value expenditures only to the consumer by refunding the amount to the account or transferring the amount to the person.

In order to be qualified for protection by the Consumer Protection Program, the consumer must contact us within 48 hours of receiving (or not receiving) the product. The Department will verify the order, and if the administration finds that the seller of the product deliberately defrauded the consumer with the product offered to the consumer by the website, the administration may suspend, limit, or obscure the entry of the seller or producer and cancel its membership on the website. The website may charge the seller the refund of expenses to the consumer either as the expenses